Overview
1. Returns
- Accepted within 24 hours of delivery only if the product is damaged during transit. Customers must provide an unboxing video as proof of the damage.
- Product must be unused and in original packaging
2. Non-Returnable Items
- Used products
- Customized items
- Damaged due to misuse
3. Refunds
- Processed within 7–10 business days after approval
- Refunded to original payment method
4. Cancellation
- Orders can be cancelled before dispatch
5. Damaged/Wrong Product
If you receive a damaged or incorrect item, contact us within 24 hours with proof(video recording of unboxing).